The Municipality of Al-Baha Region confirms its keenness to achieve customer satisfaction by making available the services of the external portal of the Municipality and electronic services at all times as a maximum for them. We present here a list of the external portal services and electronic services that have achieved compliance with these standards, along with the maximum time for providing the service, noting that this time does not include completing deficiencies in the event that the customer does not provide all the required information, nor does it include the time spent processing transactions by a third party such as parties other government agencies, if the nature of the transactions so requires. All electronic services will be added successively to this list.

Help and support

The portal includes a help section, where you can contact the following mail for support regarding the electronic portal through

Privacy and confidentiality of information

The Al-Baha Municipality portal places the confidentiality of the information of its users and visitors at the top of the list of priorities, and the portal management makes every effort to provide high-quality services to all beneficiaries through the privacy policy.

Providing mechanisms for communication and participation

Portal management is committed to interacting and responding to inquiries received through the Contact Us page.

Electronic service standards

- The readiness rate is 99.95%.

- Malfunctions that may occur in the year 60 minutes

- Malfunctions that may be reported per month 5 minutes